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Custom furniture typically takes 6-8 weeks from design approval to delivery. This timeframe allows for careful material selection, traditional joinery techniques, and multiple quality checks. Rush orders may be available for an additional fee - please inquire when placing your order.

Yes, we deliver throughout India. Local Pune deliveries within 100km are free for orders over ₹15,000. For other locations, we partner with specialized furniture shipping services to ensure safe transport. Delivery costs vary based on distance and item size - we'll provide a quote during checkout.

Absolutely! We welcome visits by appointment Monday through Saturday. This allows us to dedicate proper time to show you around and discuss your project. Please schedule at least 48 hours in advance by calling +91 98765 43210 or emailing hello@oakverdant.com.

Due to their custom nature, made-to-order pieces cannot be returned unless there is a manufacturing defect. We offer detailed drawings, material samples, and virtual consultations to ensure you're completely satisfied with your design before production begins. All custom pieces are covered by our 10-year craftsmanship warranty.

We recommend: 1) Dust regularly with a soft, dry cloth 2) Avoid direct sunlight and heat sources 3) Use coasters under drinks 4) Clean spills immediately 5) Apply our natural beeswax polish every 6-12 months. We include detailed care instructions with every purchase and offer refinishing services if needed.